Shipping & Delivery
All orders placed on melonandlime.com will be shipped from our warehouse in Slovenia. Transit times are between 2 and 10 days.
We often offer special free shipping deals or shipping discounts. Below is the list of our regular shipping fares.
-------
Please note that due to an automatic ordering system, order amendments or cancellations are no longer possible once your order has been placed online. As soon as your order is shipped out, you will receive a tracking email that will enable you to trace your parcel.
Shipping charges are based on deliveries to mainlands only. Please contact info@melonandlime.com to place an order to the following countries:
- The Canary Islands
- The Balearic Islands
- Norway
- Switzerland
- Moldova
- Northern Ireland
Certain orders are not eligible for free shipping. Exclusions include shipping to:
- The Canary Islands
- The Balearic Islands
- Norway
- Switzerland
- Moldova
- Northern Ireland
Unfortunately, we cannot ship to Russia, Iran and Syria at this time.
Warehouse processes web orders from Monday morning, until Friday afternoon. Orders are not shipped on Saturdays or Sundays. You can track your shipment via the DHL website or for orders from Slovenia and Croatia on Pošta Slovenije's website by entering your order's tracking number.
Please be mindful of local Holidays as Melon & Lime is based in Slovenia. Our shipping carriers DHL and Pošta Slovenije are also closed on select days, and the volume of orders received will increase and may extend time in transit. For a complete list of all Slovenian Holidays, please click here: Holiday calendar Slovenia.
If you have any questions, please email, or call us at +38641994254. Melon & Lime is open Monday through Friday, 9:00am – 5:00pm CET.